Bill & Account
Pay your bill
Pay your bill, set up a Direct Debit
Direct debits
Direct debit is the easiest way to pay
Understanding your bill
Explanation of each section of your bill
Request a copy bill
Access a copy of your most recent bill
Help paying your bill
Watersure scheme, Resolve scheme, Water Direct
Moving home
Let us know you're moving
Submit a meter reading
Send us your latest meter reading
Our charges
Find out more about our charges
Services
Developer Services
Sewerage enquiries, new developments, supply connections
Drinking water standards
Making sure your water is clean and safe to drink
What's In your water?
Managing water resources, Where does water come from?
Water Resources Management
Send us your latest meter reading
Waste water
How do we collect and treat waste water
Priority Services
Providing support to customers with additional needs
Sewage pumping stations
Pumping stations are changing from private to public
Water meters
Learn all about water meters, apply for a meter
Emergencies
Emergency cover by HomeServe, Drought Plans
Asian Language Services
Find out how we can help you.
Roadworks, Leaks and Incidents in your area
Simply enter your postcode or location to find out more information about incidents
Help & Advice
Water quality
Find out about the water quality in your area
Discoloured Water
Follow our useful guidelines if you have issues with discoloured water
Tastes and smells
If you notice that your water tastes or smells then please follow our advice
Water hardness
Find out more about water hardness in your area
No water or low water pressure
Discover ways you can increase low water pressure in your home today
Report a leak
Report a leak, leaks in my area
Save water
Videos and guides helping you save water and money
Yorkshire loves a binner!
Find out how to prevent blocked drains and pipes
Fix slow draining toilets & sinks
Fix slow draining toilets and sinks with our troubleshooting guide
Dealing with flooding
Follow our advice on dealing with flooding
Pipework responsibility
Find out how to deal with issues with private drains and who to contact
Manhole & Drain Covers
Spotted an issue with one of our manholes or drain covers?
Getting winter ready
Hints and tips, Frozen pipes, Pipework responsibilities
Our codes of practice
Find out what help & advice we provide you
Frequently Asked Questions
Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start.
Repairs and Roadworks
Solving your water supply problems
My Account
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Roadworks, Incidents & Leaks

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Bill & Account

Help & Advice

@YWHelp Tweets

55 mins ago | @YWHelp

Our team have located a burst on Copton Bridge, within the #YO62 #YO18 #Lastingham #Cropton area, which is causing… https://t.co/emoMaPz2aG

58 mins ago | @YWHelp

Happy to advise, the repairs are complete in #S11 #WaltonRoad and the water is back on. Thank you for your patience… https://t.co/w4T1rja5cD

1 hr ago | @YWHelp

#DL6 #SmeatonBridgeToHornbyRoad Our repair have just arrived on site. Apologies for any inconvenience caused, thank… https://t.co/1PhfKIwQah

2 hrs ago | @YWHelp

We are receiving a high number of reports from our customers, within the #Y062 #YO18 area, who are currently experi… https://t.co/by1Eww5Oop

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