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Direct debits
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Understanding your bill
Explanation of each section of your bill
Request a copy bill
Access a copy of your most recent bill
Struggling to pay your bill
Watersure scheme, Resolve scheme, Water Direct
Moving home
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Submit a meter reading
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Our charges
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Services
Developer Services
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Drinking water standards
Making sure your water is clean and safe to drink
What's In your water?
Managing water resources, Where does water come from?
Water Resources Management
Send us your latest meter reading
Waste water
How do we collect and treat waste water
Customers with additional needs
Make dealing with us as easy as possible
Sewage pumping stations
Pumping stations are changing from private to public
Water meters
Learn all about water meters, apply for a meter
Emergencies
Emergency cover by HomeServe, Drought Plans
Asian Language Services
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Roadworks, Leaks and Incidents in your area
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Help & Advice
Discoloured Water
Follow our useful guidelines if you have issues with discoloured water
Tastes and smells
If you notice that your water tastes or smells then please follow our advice
Water hardness
Find out more about water hardness in your area
No water or low water pressure
Discover ways you can increase low water pressure in your home today
Report a leak
Report a leak, leaks in my area
Save water
Videos and guides helping you save water and money
Yorkshire loves a binner!
Find out how to prevent blocked drains and pipes
Fix slow draining toilets & sinks
Fix slow draining toilets and sinks with our troubleshooting guide
Dealing with flooding
Follow our advice on dealing with flooding
Pipework responsibility
Find out how to deal with issues with private drains and who to contact
Manhole & Drain Covers
Spotted an issue with one of our manholes or drain covers?
Getting winter ready
Hints and tips, Frozen pipes, Pipework responsibilities
Our codes of practice
Find out what help & advice we provide you
Frequently Asked Questions
Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start.
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Explore our Help & Advice section

Bill & Account

Help & Advice

@YWHelp Tweets

#YO62 #KirbyMoorsideVillage Apologies, some properties may experience low pressure or no water, we are looking into… https://t.co/yczQLgYE9C

9 mins ago | @YWHelp

Apologies, repairs taking place in #BD3 #WoodhallView #Woodhall and #HX5 #AlbertStreet #EllandBack and #DL8… https://t.co/mggQjZlmAi

10 mins ago | @YWHelp

Happy to advise, the repairs are complete in #LS19 #ParkAvenue and #DN6 #NortonCommonRoad Thank you for your patien… https://t.co/5C863ohcuN

1 hr ago | @YWHelp

We're investigating reports of a low pressure in #RosamundAvenue #YO18. Updates to follow. Apologies for any inconvenience caused. ^Graham

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Helping you save water and energy.

Saving water is part of Yorkshire Water’s Blueprint for the region and we aim to make it easy as possible for you to become more water efficient.