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Understanding your bill
Explanation of each section of your bill
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Our charges
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Services
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Drinking water standards
Making sure your water is clean and safe to drink
What's In your water?
Managing water resources, Where does water come from?
Water Resources Management
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Waste water
How do we collect and treat waste water
Customers with additional needs
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Sewage pumping stations
Pumping stations are changing from private to public
Water meters
Learn all about water meters, apply for a meter
Emergencies
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Asian Language Services
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Roadworks, Leaks and Incidents in your area
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Help & Advice
Discoloured Water
Follow our useful guidelines if you have issues with discoloured water
Tastes and smells
If you notice that your water tastes or smells then please follow our advice
Water hardness
Find out more about water hardness in your area
No water or low water pressure
Discover ways you can increase low water pressure in your home today
Report a leak
Report a leak, leaks in my area
Save water
Videos and guides helping you save water and money
Yorkshire loves a binner!
Find out how to prevent blocked drains and pipes
Fix slow draining toilets & sinks
Fix slow draining toilets and sinks with our troubleshooting guide
Dealing with flooding
Follow our advice on dealing with flooding
Pipework responsibility
Find out how to deal with issues with private drains and who to contact
Manhole & Drain Covers
Spotted an issue with one of our manholes or drain covers?
Getting winter ready
Hints and tips, Frozen pipes, Pipework responsibilities
Our codes of practice
Find out what help & advice we provide you
Frequently Asked Questions
Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start.
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Explore our Help & Advice section

Bill & Account

Help & Advice

@YWHelp Tweets

2 hrs ago | @YWHelp

#S61 #FlandersCourt Water is now back on, the repair is fully complete. Thanks for your patience. If you experience… https://t.co/TjlndkzZW6

3 hrs ago | @YWHelp

Happy to report, the water supply has now been restored in #HD6 #LongFallasCrescent Repair is now complete. Discolo… https://t.co/cqtZUgozlq

3 hrs ago | @YWHelp

A small number of properties will have no water in #S61 #FlandersCourt due to an essential pipe repair. Please bear… https://t.co/b2XotnBmti

3 hrs ago | @YWHelp

Water supply has now been restored in #S26 #ManfieldRoad- Repairs are now complete, if you get any discoloured wate… https://t.co/SjQEQFHPpe

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Helping you save water and energy.

Saving water is part of Yorkshire Water’s Blueprint for the region and we aim to make it easy as possible for you to become more water efficient.