If you've had great customer service or you've been impressed by a member of our team, you can nominate them for a national customer service award with the WOW! Awards.

A child riding on someone's shoulders

What are the WOW! Awards?

The WOW! Awards are the UK's only national customer service awards based purely on customer nominations. We're working with them to give you a voice and make sure our employees get the recognition they deserve.

If you've been impressed by a member of our team, why not nominate them for a WOW! Award? Just click the button below and fill in the nomination form to share your experience.

Once you have made your nomination, the WOW! Awards independent judging panel will award the employee or team with a certificate of excellence, if they think they've delivered outstanding customer service.

Nominate now


Nominated by Matthew

Michelle is a superstar

"Michelle always provides exceptional customer service. She is responsive, helpful, knowledgeable and always goes the extra mile. She assured me that I wasn't overpaying, made the required changes to my account and ensured everything ran smoothly. I can't thank her enough!"

Nominated by Rebecca

Brilliant Barry blasts blockage

"Barry was awesome! He was professional, quick, personable and got the job done. We are so glad that Barry came to save the day. It would have been a long and smelly week without his knowledge and calmness. You were on fire! Thank you Barry. Thank you for being a total superstar."

Nominated by Louise

Eddie saved the day

"Eddie came out to my problem that I have had ongoing for 4 months, which my landlord had failed to help with. He sorted it out straight away, and has now made the summer with my kids a good one! We can now get our garden sorted for the summer holidays and make memories this year."

Nominate now

We'd love to hear from you about any great experiences you've had with someone from Yorkshire Water.