GDPR Personal Data Requests

Welcome to the Data Protection Office Services - putting the customer at the heart of what we do. Our team provides a reliable and helpful service to all of our stakeholders with regards information handling and the processing of Individual Rights requests under Data Protection law.

Colleague working on laptop

Ask us to provide personal information

You have the right to find out if Yorkshire Water is using or storing your personal data. You can ask us for a copy of the data, this is also known as a ‘subject access request’.

Ask us to restrict personal information

In some circumstances you have the right to restrict how Yorkshire Water processes your personal data. This is known as your ‘right to restriction’.

Ask us to correct personal information

You have the right to ask Yorkshire Water to correct any personal information we hold about you, this is also known as a ‘data rectification request'.

Your right to be informed

Individuals have the right to be informed about the collection and use of their personal data, this is known as the ‘right to be informed’.

Ask us to stop using personal information

You have the right to object to the processing (use) of your personal data in some circumstances.

Ask us to erase personal information

In certain circumstances you have a right to have personal data held about you erased, this is also known as your 'right to erasure' or 'right to be forgotten'.

Ask us for a review by a person on a decision made by automated means

In some circumstances you have the right for human intervention into a decision that has been made using automated means.

Ask us to send a copy of your personal information to another company

In some circumstances you have the right for your personal data to be sent to you or another company, this is known as a "data portability request".