What does your water taste or smell of?
Soil
Water can taste or smell musty or earthy if your water is hard or when hot pipes come into contact with cold pipes.
Chlorine
Chlorine is a vital part of water treatment and safety but your drinking water shouldn't taste or smell like a swimming pool.
Metals
A metallic or bitter smell or taste in water can be caused by metal pipework or the hardness of your water.
Chemicals
If your water tastes a bit like medicine or TCP, chances are it's coming from rubber or plastic components in your kettle, tap or dishwasher.
Sewage
Where your water smells eggy or like drainage or sewage, you should contact us straightaway and not drink it.
Fuel
If your water tastes or smells of petrol or diesel, it's important that you contact us straightaway and don't drink it.