Retailers & business customers

If you're a retailer or business customer, you'll find everything you need here.

Man slicing bread

Use water carefully

The hosepipe ban in Yorkshire ended on 6 December 2022.The restrictions no longer apply but it’s still really important to save water in your business where you can.

Business usage accounts for nearly a third of all water usage in England and based on current forecasting, it's estimated that the UK’s water demand will outweigh supply within the next 20 years.

Water efficiency advice

Scarhouse Reservoir


Everything you need to know as a licenced retailer for Yorkshire Water.

Water supply problems

Check for problems in your area, read our advice guides or report a problem.

Water efficiency 

Get water saving tips for your business and sign up to our new water saving promise.

Start saving water

Cup of tea


Find all our policies here.

Our charges

Wholesale charges, alternate eligible credit & alternate payment terms.

Water regulations

Make sure your business meets the regulations.


Apply for a standpipe and find out how to use one safely.

Trade effluent

Get permission to put liquids down into public sewers.

Liquid waste disposal

Dispose of your liquid waste with us.

Data logging

Request a data logging connection.

Retail competition

Find out about the retail market and how to switch.

Weather advice

Find out how to protect your business.

CCW business hub

Get impartial advice on the water retail market, switching, making a complaint and much more!

Get in touch

Find out how you can contact us.

Get in touch