How do I know if my home has a water meter?
Your bill will show you a meter serial number and readings if you have a meter. Meters are usually fitted by your internal or external stop tap.
I am moving into a house with a water meter, do I have to use the meter?
Yes. If you need help to pay we've a range of options that may help you. All properties built since 1990 have been fitted with a meter.
What is a water meter?
A meter measures how much water we've supplied to your home and records cubic metres (1 cubic meter = 1000 litres of water).
How do I apply for a water meter?
I live in a newbuild house which doesn't have a water meter, what should I do?
What happens if you can't read my meter?
Would I save money if I changed to a water meter?
You can see examples of average metered bills and calculate how much you could save.
How do I provide a meter reading?
You can tell us your meter reading quickly and easily using our online form.