Pay your water bill

Need to pay your bill? Our payment options make it easy. Just choose the one that's best for you.

If you're here to make an online payment or change the way you pay, make sure you have your Customer Reference Number, postcode and contact details ready.

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Pay your bill online

Most popular

Direct Debit

This is the easiest way to pay your bill, once it’s set up, you don’t have to think about it. You can even choose which day you pay and how often you’d like to pay.

Set up or change your Direct Debit

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Quick & secure

Make a card payment

If you've got your credit or debit card handy, it's quick and easy to make a secure payment online.

Make a card payment online

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Standing order

You can pay your bill by setting up a standing order with your bank.

These payments should be made to our Head Office Collection account.

Sort code: 57-49-55

Account number: 11111111

Reference: please enter your Customer Reference Number as the payment reference.

Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.

Customer reference number shown on new style billCustomer reference number shown on old style bill

Bank transfer

You can pay your bill by bank transfer using your online banking.

These payments should be made to our Head Office Collection account.

Sort code: 57-49-55

Account number: 11111111

Reference: please enter your Customer Reference Number as the payment reference.

Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.

Customer reference number shown on new style billCustomer reference number shown on old style bill

Telephone banking

You can pay your bill over the phone with telephone banking.

These payments should be made to our Head Office Collection account.

Sort code: 57-49-55

Account number: 11111111

Reference: please enter your Customer Reference Number as the payment reference.

Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.

Customer reference number shown on new style billCustomer reference number shown on old style bill

Cheques

You can pay your bill by cheque at the bank or through the post.

Please make your cheque payable to: Yorkshire Water

On the back: write your Customer Reference Number, so we know who the payment is from.

You can find your customer reference number at the top of your last bill, letter or statement that we sent you. It begins with a 1,2,3,4 or 5 and is a long number.​

Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.

Customer reference number shown on new style billCustomer reference number shown on old style bill

 

How to send your cheque to us

By post: send your cheque with the payment slip to: Yorkshire Water, PO Box 52, Bradford, BD3 7YD.

At the bank: sign and date your payment slip and put it in with your payment or hand it to the cashier.

Payment card at a PayPoint or Post Office with cash or card

You can pay your bill monthly using our payment card at a PayPoint or Post Office. We'll send you a Yorkshire Water payment card which you can use to pay by cash or debit card (some places may charge a fee for using a debit card).

If you would like pay by Yorkshire Water payment card, you can switch to this payment option using our online form.

Change the way you pay

Change the way you pay

If you want to change the way you pay, it's quick and easy to do using our online form.

To complete the form, you will need:

  • your Customer Reference Number (you'll find this on your bill or statement) 
  • the postcode of the property
  • the bill payer's name
  • your contact phone number and email address
  • your bank account number and sort code (if you're setting up a direct debit).

Change the way you pay

Pencil

We're here to help

We don't want anyone to have to worry about paying their water bills, so if you're struggling, please let us know or apply for one of our schemes.

Find out how we can help you

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