This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond the legal requirements by following the best-practice 'Integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements.
Annual Report and Financial Statements
This is our first publication in response to a new yearly reporting requirement introduced by our economic regulator, Ofwat. The report provides regulatory financial and non-financial information on our performance, covering the reporting year from 1 April 2015 to 31 March 2016 for all but two regulatory obligations. We report on environmental compliance and water-quality obligations based on performance between January and December 2015.
Annual Performance Report
Our report for the six-month period ending on 30 September 2015.
Yorkshire Water Services Limited Interim Report and Financial Statements
We have now published our Assurance Plan which provides our approach to assuring the information we will publish in July 2016. It We have now published our assurance plan which provides our approach to assuring the information we will publish in July 2016. It provides an overview of the processes we follow to review and check the information we collect before we publish it and includes our response to the risks identified through consultation with our stakeholders in Autumn 2016.
Since privatisation in 1989, the water and sewerage sector has delivered substantial improvements in services to customers in England and Wales. These include significant improvements to the water environment and drinking-water quality, as well as improved focus on customer service.
Along with PriceWaterhouseCoopers PwC, we have developed this paper ‘The water and wastewater sectors: the long view’ which acknowledges the success of the industry to date and the challenges which the sector faces, now and in the future. A range of scenarios are presented which we hope will stimulate discussion on the long-term vision for the sector.
The Water and Wastewater Sectors: The Long View
Getting it right for our customers is at the heart of everything we do. That’s why we created our Blueprint for Yorkshire, planning our future with your priorities in mind. We’re pleased to say that last year, we met 24 out of 26 of the new commitments we agreed with our customers. That means we’re well on our way to delivering what’s important to you but know we have more to do. Read the full report for more information.
Customer Performance Report
We have completed our second risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.
Risks, strengths and weaknesses statement