Reports

Yorkshire Water Services Limited Interim Report September 2019

Annual performance report 2018/19 - updated November 2019

Annual performance report board statement 2019

Risk and compliance statement 2019

Data assurance summary 2019

Performance summary report 2019

Our performance at a glance

Yorkshire Forum for Water Customers statement 2019

The changes we made to our 2018/19 APR (change log)

APR 2018/19 Excel tables - November 2019

The Annual Report & financial statements 18/19

We have identified a typographical error on page 64, after publication, as follows: The additional cost variance of 13% is considerably more severe than any cost shock actually incurred historically, with the largest shock in any year historically being 8.5% of total costs.

Annual Performance Report 2018/2019 – July 2019

Trusting the information we publish: summary of the final assurance plan 2018/2019

Consultation report 2018/2019

Trusting the information we publish: final assurance plan 2018/2019

Final assurance plan 19/20

Risks, Strengths & Weaknesses Statement 19/20

Summary of our risks, strengths & weaknesses statement 19/20

Final assurance plan 19/20 consultation response

Final Assurance Plan Summary 19/20

Trusting the information we publish: Draft assurance plan 19/20

Risks, strengths and weaknesses statement 2018

A summary of our risks, strengths and weaknesses statement 2018

Yorkshire Water Services Limited Condensed Interim Report and Financial Statements - 30 September 2018

The changes we made to our APR (Change log)

Risk and Compliance Statement

Data Assurance Summary

Performance summary report

Yorkshire Forum For Water Customers Statement

Financial Flows 2017-2018

Annual Performance Report 2017/18 (updated December 2018)

This is our draft assurance plan. Our assurance plan gives you information on the assurance activities that we have in place. We hope that this gives you confidence that the information we publish is accurate, complete, accessible and easy to understand.

Annual Performance Report

This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond legal requirements by following the best-practice 'integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements

Draft Assurance Plan

This is a report containing our regulatory accounts which provides information on the progress we are making in delivering our commitments to our customers.

Annual Performance Report (Original version - published 13 July 2018)

We have completed our third risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on our performance reporting. This statement provides a summary of the consultation, the main messages and the action we will carry out in response to this.

Yorkshire Water Services Limited Interim Report 2017

Here is our final assurance plan which covers our approach to assuring the information we will publish in 2017/2018 and 2018/2019. Our final assurance plan tells you what assurance we carry out to make sure that the information we publish is accurate, accessible and easy to understand. Plain English Campaign have reviewed this document for clarity to make sure it is easy to read, and we have earned the Crystal Mark. We would like to thank you for your feedback which has helped us improve our assurance plan.

Final Assurance Plan

This is our draft assurance plan. Our assurance plan gives you information on the assurance activities that we have in place. We hope that this gives you confidence that the information we publish is accurate, complete, accessible and easy to understand.

Draft Assurance Plan

This is a report containing our regulatory accounts which provides information on the progress we are making in delivering our commitments to our customers.

Annual Performance Report

This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond legal requirements by following the best-practice 'integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements

Annual Report and Financial Statements

We have to keep to a suite of statutory, licence and regulatory obligations. This statement sets out how we manage the risks to achieving those obligations and how we can prove that we keep to them.

Risks, Strengths and Weaknesses Statement

Our interim report and financial statements for six months ending on 30 September 2017.

Yorkshire Water Services Limited Interim Report and Financial Statements

We have completed our second risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.

Risks, strengths and weaknesses statement

We have now published our assurance plan which provides our approach to assuring the information we will publish in 2016/2017 and 2017/2018. It provides an overview of the processes we follow to review and check the information we collect before we publish it, and includes our response to the risks identified through consultation with our stakeholders in Autumn 2015.

Assurance Plan

For a simple summary of our 2016/2017 performance we’ve produced a short and fun publication called Hitting our targets.

Performance summary report - hitting our targets

Our Data Assurance Summary provides information on the outcome of assurance we carry out throughout the year for all information we have published in 2016/2017.

Data assurance summary

This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond the legal requirements by following the best-practice 'Integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements.

Annual Report and Financial Statements

This is our first publication in response to a new yearly reporting requirement introduced by our economic regulator, Ofwat. The report provides regulatory financial and non-financial information on our performance, covering the reporting year from 1 April 2015 to 31 March 2016 for all but two regulatory obligations. We report on environmental compliance and water-quality obligations based on performance between January and December 2015.

Yorkshire Water Services Limited Interim Report and Financial Statements

We have now published our Assurance Plan which provides our approach to assuring the information we will publish in July 2016. It We have now published our assurance plan which provides our approach to assuring the information we will publish in July 2016. It provides an overview of the processes we follow to review and check the information we collect before we publish it and includes our response to the risks identified through consultation with our stakeholders in Autumn 2016.

Assurance plan

Since privatisation in 1989, the water and sewerage sector has delivered substantial improvements in services to customers in England and Wales. These include significant improvements to the water environment and drinking-water quality, as well as improved focus on customer service.

Along with PriceWaterhouseCoopers PwC, we have developed this paper ‘The water and wastewater sectors: the long view’ which acknowledges the success of the industry to date and the challenges which the sector faces, now and in the future. A range of scenarios are presented which we hope will stimulate discussion on the long-term vision for the sector.

The Water and Wastewater Sectors: The Long View

Getting it right for our customers is at the heart of everything we do. That’s why we created our Blueprint for Yorkshire, planning our future with your priorities in mind. We’re pleased to say that last year, we met 24 out of 26 of the new commitments we agreed with our customers. That means we’re well on our way to delivering what’s important to you but know we have more to do. Read the full report for more information.

Customer Performance Report

We have completed our second risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.

Risks, strengths and weaknesses statement

Risk and Compliance Statement

Our report for the six-month period ending on 30 September 2016.

Our financial statements and annual report for the year ended 31 March 2015.

Annual Report

This covers the reporting year from 1 April 2014 to 31 March 2015 for all obligations apart from environmental compliance and water-quality obligations which we report on based on performance between January and December 2014.

Risk and Compliance Statement

This statement allows our customers to understand the basis against which we have prepared the separated accounts. We include our cost allocation bases (what drives our costs) and any changes year on year. This is for water, sewerage and retail.

Accounting Separation Methodology Statement

This is information on our upstream services for 2014/2015.

Upstream Services data

This is how we prepare the information on upstream services for 2014/2015. We report the main factor causing changes to our costs (‘cost drivers’) for each of the upstream services we provide.

Upstream Methodology Statement

In October we completed our first risks, strengths and weaknesses consultation to understand our stakeholders’ views on the way in which we report, provide confidence in, and can improve how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.

RSW Statement for Publication

Annual Performance Report

Our report for the six-month period ending on 30 September 2015.

Here we announce our results for the year ended 31 March 2014.

Preliminary Announcement 2014

Our financial statements and annual report for the year ended 31 March 2014.

Annual Report 2014

This covers the reporting year from 1 April 2013 to 31 March 2014 for all obligations apart from environmental compliance and water-quality obligations which we report on based on performance between January and December 2013.

Risk and Compliance Statement

This statement allows our customers to understand the basis against which we have prepared the separated accounts. We include our cost allocation bases (what drives our costs) and any changes year on year. This is for water, sewerage and retail.

JR Methodology Statement Final July 2014

An analysis of our operating costs for the 12 months ending on 31 March 2014 (wholesale business only).

Operating cost analysis

This is information on our upstream services for 2013/2014.

Upstream Services data

This is how we prepare the information on upstream services for 2013/2014. We report the main factor causing changes to our costs (‘cost drivers’) for each of the upstream services we provide.

Upstream sub split commentary

Interim report and financial statements for the six months ended on 30 September 2014.

Interim report and accounts