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Want to contact us?

We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.

Alternatively find us on facebook at /yorkshirewater

Resolve your problem using our most frequently asked questions.

Request a callback

Our customer service agents can give you a call back. Just fill your details in on this quick form and someone will be in touch.

(Please check it's correct so we can call you)
(So we can send a reminder of your scheduled time, or a reschedule notice if you aren't available when we call)

We take all the necessary steps to comply with our obligations under the Data Protection Act 1998. We only promote commercial products which relate to our main business (water and sewerage services). We may share your information with credit reference agencies, our group companies, local authorities, other utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you need any further information please call us on 0345 1 24 24 24 or write to us at our registered address.

Our full Privacy Statement can be seen here.

> Request call back

Use the form below to submit a general enquiry

If you have an urgent issue - no water, or poor pressure, please check if we have an issue in your area. Otherwise it may be 10 working days before we respond to your query.

Call the Customer Support Helpline

If you'd rather ring us directly, then you can reach us via our Yorkshire Water contact number: 0345 1 24 24 24