Want to contact us?
We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.
Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.
Request a callback
Our customer service agents can give you a call back. Just fill your details in on this quick form and someone will be in touch.
We take all the necessary steps to comply with our obligations under the Data Protection Act 1998. We only promote commercial products which relate to our main business (water and sewerage services). We may share your information with credit reference agencies, our group companies, local authorities, other utilities and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you need any further information please call us on 0345 1 24 24 24 or write to us at our registered address.
Our full Privacy Statement can be seen here.
Roadworks & Incidents
Enter your location below to see if there are any issues that are occurring in your area:
Use the form below to submit a general enquiry
If you have an urgent issue - no water, or poor pressure, please check if we have an issue in your area. Otherwise it may be 10 working days before we respond to your query.