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Closing an account

If you're moving home or selling a second property, you can let us know by filling out our moving home form. Once we've received the form, we'll close or transfer your account for you and let you know when it's all sorted.

Need to tell us someone has passed away?

Dealing with the loss of a family member or a friend can be a difficult time, with lots of things to consider and take care of. We're here to make sure water bills aren't one of those things.

Please request a free call back, and our friendly team will take it from there.

The average customer who installed a meter saved over £100 per year.

Find out more