My Account Register

Closing an Account

If you are moving out of Yorkshire please complete our form below.

Need to tell us someone has passed away

We know this may be a difficult time for you. Here is a list of the information we need:

  • Name and address of our customer
  • Who will act as a point of contact (if known)

Please arrange a free call back or live chat with us. 

  • It is handy to have your reference number if you are already one of our customers. It can be found at the top of your bill
  • The date you are moving
  • Your new address

Want to find out more information about water meters?

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We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

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Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.