Closing an account
If you are moving out of Yorkshire please complete our form below.
Need to tell us someone has passed away
We know this may be a difficult time for you. Here is a list of the information we need:
- Name and address of our customer
- Who will act as a point of contact (if known)
Please arrange a free call back or live chat with us.
- It is handy to have your reference number if you are already one of our customers. It can be found at the top of your bill
- The date you are moving
- Your new address
Need to contact us?
Start a Live Chat
Speak to an agent immediately.
We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.
Roadworks & Incidents
Enter your location below to see if there are any issues that are occurring in your area:
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Arrange a time to suit you
Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.