Only by thinking differently will we deliver innovative solutions that challenge and improve the way we operate both now and in the future.
Innovation is one of the key driving forces of our business. It allows us to deliver more at the same time as keeping costs down. It will also help us to continue delivering an exceptional level of service both now and into an increasingly unpredictable future. Innovation will play a key role in helping us cope with the challenges of climate change, population growth and economic pressures.
To learn more about the breadth of our current programme and future priorities, please see the Roadmaps in our Document Library. These are updated regularly and are developed through consultation with subject matter experts and with external groups such as industry innovators or research institutions. You will also be able to find an overview of the innovation team and our operating model in this section.