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Pay your bill, set up a Direct Debit

Watersure scheme, Resolve scheme, Water Direct

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Send us your latest meter reading

Find out more about our charges

Sewerage enquiries, new developments, supply connections

Making sure your water is clean and safe to drink

Find out what makes up your water in your area

Managing water resources, Where does water come from?

How do we collect and treat waste water

Make dealing with us as easy as possible

Pumping stations are changing from private to public

Learn all about water meters, apply for a meter

Emergency cover by HomeServe, Drought Plans

Find out how we can help you.

Follow our useful guidelines if you have issues with your drinking water appearance

If you notice that your water tastes or smells then please follow our advice

Find out more about water hardness in your area

Discover ways you can increase low water pressure in your home today

Report a leak, responsibilities, leaks in my area

Videos and guides helping you save water and money

Find out how to prevent blocked drains and pipes

Fix slow draining toilets and sinks with our troubleshooting guide

Follow our advice on dealing with flooding

Find out how to deal with issues with private drains and who to contact

Spotted an issue with one of our manholes or drain covers?

Hints and tips, Frozen pipes, Pipework responsibilities

Find out what help & advice we provide you

Our charges

On this page, you can find out 
about your bill, our charges and how
we measure your usage if
you've got a meter. A copy of our
charges scheme is also
available to download.

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