Moving home
We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us you’re moving and we’ll take care of everything else. We’ll even accurately estimate your meter readings to save you the hassle.
Someone has passed away
If you need to close an account because someone has passed away, we’re here to help during this difficult time. Visit our bereavement page to find out how we can help and what to expect.
Not sure whether you’re in our supply area?
You can use our supply area checker to see if you live in a Yorkshire Water area.
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Frequently asked questions
Our online forms are the quickest way to tell us you're moving.
Existing customers - if Yorkshire Water already bill you for your water and you’re moving within our area, please use our existing customer form.
New customers - if you don’t have a Yorkshire Water account yet, because you’re moving to the area or it’s your first home, please use our new customer form.
Moving away - if you're moving out of our area, you’ll need to use the closing your account form.
That's it, we'll take it from here. We’ll sort out your account, accurately calculate your meter readings and email you to let you know when everything's sorted.
Once you've completed a form to tell us you've moved, we'll take care of the rest.
We’ll sort out your account, accurately calculate your meter readings and we'll email you to let you know when everything's sorted.
Please letting us know you're moving around 7 days before your moving date.
To complete one of our moving home forms, you will need:
- your current address
- your new or forwarding address
- your moving date
- your contact phone number and email address.
If you’re a new customer and you want to set up a direct debit at the same time, you will need:
- your account number and sort code.
You can use the close an account form to let us know you're selling a second property.
When you get to section 4 and the form asks for your new address, please enter your forwarding or permanent address. When asked "Will you pay the bill at your new address?", select "no" if you already have an account set up for this address.
Nothing! We'll take it from here. We’ll sort out your account, accurately calculate your meter readings and we'll email you to let you know when everything's sorted.
No, we’ll accurately calculate your final meter reading based on your past use and your starting read based on the use of the previous occupant.
It’s best to let us know as soon as you move in. But if you’ve forgotten, and you moved within the last 3 months, you can use our online forms. If your move was longer than three months ago, you'll need to get in touch.
Existing customers - if Yorkshire Water billed you in your last home you’ve moved within our area, please use our existing customer form.
New customers - if you don’t have a Yorkshire Water account yet, because you’re new to the area or it’s your first home, please use our new customer form.
Closing your account - if you've moved out of our area, please fill out our closing your account form.
Get in touch, we'd be happy to help!