We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us you’re moving and we’ll take care of everything else. We’ll even accurately estimate your meter readings to save you the hassle.
If you’re moving within our area and have your moving date and new address, all you have to do is fill in this form. We’ll do the rest. We’ll even estimate your meter readings to save you a job.
If you’re a new customer, welcome! Simply fill in this form to create an account with us and set up your payments. Don’t worry if you haven’t decided how you want to pay or you don’t have your payment details to hand, you can do this later when you receive your bill.
Closing an account
If you're moving away from the area you can let us know by filling in this form. Once we've received it, we’ll estimate your final meter reading based on your past usage and send your final bill to your forwarding address.
Someone has passed away
If you need to close an account because someone has passed away, we’re here to help during this difficult time. Visit our bereavement page to find out how we can help and what to expect.
Setting up an account with Landlord TAP portal is the easiest way to manage your properties. You can add new ones, let us know you're selling or no longer managing a property and tell us when there’s someone moving in or out.
Have you thought about...
Emergency home cover
For peace of mind, you might want to think about taking out emergency cover for your new home. HomeServe offer a range of policies, and if things go wrong, an approved engineer will be there to get things sorted.
Depending on how much water you use and the number of people moving to your new home, you could save money by having a water meter installed.
Our online forms are the quickest way to tell us you're moving.
Existing customers - if Yorkshire Water already bill you for your water and you’re moving within our area, please use our existing customer form.
New customers - if you don’t have a Yorkshire Water account yet, because you’re moving to the area or it’s your first home, please use our new customer form.
Moving away - if you're moving out of our area, you’ll need to use the closing your account form.
That's it, we'll take it from here. We’ll sort out your account, accurately calculate your meter readings and email you to let you know when everything's sorted.
Once you've completed a form to tell us you've moved, we'll take care of the rest.
We’ll sort out your account, accurately calculate your meter readings and we'll email you to let you know when everything's sorted.
Please letting us know you're moving around 7 days before your moving date.
To complete one of our moving home forms, you will need:
- your current address
- your new or forwarding address
- your moving date
- your contact phone number and email address.
If you’re a new customer and you want to set up a direct debit at the same time, you will need:
- your account number and sort code.
You can use the close an account form to let us know you're selling a second property.
When you get to section 4 and the form asks for your new address, please enter your forwarding or permanent address. When asked "Will you pay the bill at your new address?", select "no" if you already have an account set up for this address.
Nothing! We'll take it from here. We’ll sort out your account, accurately calculate your meter readings and we'll email you to let you know when everything's sorted.
No, we’ll accurately calculate your final meter reading based on your past use and your starting read based on the use of the previous occupant.
It’s best to let us know as soon as you move in. But if you’ve forgotten, and you moved within the last 3 months, you can use our online forms. If your move was longer than three months ago, you'll need to get in touch.
Existing customers - if Yorkshire Water billed you in your last home you’ve moved within our area, please use our existing customer form.
New customers - if you don’t have a Yorkshire Water account yet, because you’re new to the area or it’s your first home, please use our new customer form.
Closing your account - if you've moved out of our area, please fill out our closing your account form.
Get in touch, we'd be happy to help!