Flooding
We know how stressful flooding can be. We're here with guidance on how to report flooding and keeping everyone safe.
River flooding
The Environment Agency is responsible for river flooding and will be able to help you if you're at risk.
Roadside drains
Your local council is responsible for problems with highway gullies (the drains found by the side of the road). If you notice a blocked drain, give your local council a ring to let them know.
Groundwater
Groundwater is water that has soaked into the ground. It's your responsibility to sort out groundwater problems on your property.
Sump pumps are a good way to tackle groundwater issues.
Manhole flooding
Manholes are found in roads, footpaths or gardens and have a solid cover. We're responsible for manholes, so if you spot sewage flooding out of one, please get in touch.
Sewer flooding
If a sewer has flooded, it's our responsibility to fix it. Please report it to us as soon as possible so we can get it sorted.