< Report a problem

Slow draining sinks
or toilets 

We know how stressful and inconvenient blocked drains can be. We're here with help and advice to get the problem sorted as quickly as possible.

Before you report a problem

Take a look at our information page:

Fix slow draining toilets & sinks

Follow our simple guide to find out who's responsible and get the problem sorted as quickly as possible.

You might be affected by an issue nearby

Check our map to see what's happening in your area and get the latest updates.

Report a problem

Report a problem online

Incidents reported online will be looked at during our working hours:

Monday – Sunday: 8am to 8pm

Report an out of hours emergency

If it's between 8pm and 8am you can report an emergency via phone. .

It's an emergency if:

  • you can't use your toilet
  • you have an urgent medical issue
  • property is at risk
  • there's a health and safety risk.

Report a problem on WhatsApp

Viewing on a mobile? Send us a message

Viewing on a computer? Scan the QR code

Available Monday to Friday 9am to 5pm 

Other ways to report a problem