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Meter Location

New build properties

There are various options available for the location of domestic water meters for newly constructed domestic properties.

Since 1990, every newly built property requires the installation of a water meter. From 1st April 2010, we have implemented a policy meaning that all newly installed water meters are capable of being remotely read. This eliminates the need to gain entry to the property to obtain a reading and offers more choice to where the meter can be installed.

As a result we have reviewed the policy for new build properties, aiming to provide customers with more choice in regards to water meter location, thus allowing safer and greater access to the home owner.

Wall Mounted Box Installation

• Water Meter is installed within a WRAS approved meter box that is mounted to the external wall of the property by the Developer

• We will install an external boundary control in the footpath in most instances, however if the property directly fronts the highway and the point of entry for the supply pipe is within 2m of the connection point, a boundary control will not be required.

• The service pipe must be laid in a continuous un-jointed length to the boundary of the property

• The pipework must be laid in accordance with the Water Supply (Water Fittings) Regulation 1999 and Yorkshire Water’s installation guidance document

• The maintenance of the Wall Box shall be the responsibility of the home owner

• The maintenance of the water meter shall be the responsibility of Yorkshire Water

Wall Mounted Meter Box

Footpath Meter Chamber

• We install a WRAS approved meter box at the boundary of the property within the footpath in all instances

• The service pipe must be laid in a continuous un-jointed length to the boundary of the property

• The pipework must be laid in accordance with the Water Supply (Water Fittings) Regulation 1999 and Yorkshire Water’s installation guidance document

• The maintenance of the meter chamber shall be the responsibility of Yorkshire Water

• The maintenance of the water meter shall be the responsibility of Yorkshire Water

Footpath Meter Chamber

Meter Chamber within the Homeowners Property

We install a WRAS approved stop tap within the footpath in all instances, in addition to the meter chamber within the Homeowner’s boundary. We will install a meter in the meter chamber provided by the Developer.

• The service pipe must be laid in a continuous un-jointed length to the boundary of the property

• The pipework must be laid in accordance with the Water Supply (Water Fittings) Regulation 1999 and Yorkshire Water’s installation guidance document

• The maintenance of the meter chamber within the Customer’s boundary will be the responsibility of the Customer. The maintenance of the stop tap within the highway will be the responsibility of Yorkshire Water.

• The maintenance of the water meter shall be the responsibility of Yorkshire Water.

Chamber Within Owners Property

  1. This form can be used to apply for a new domestic water connection to replace an existing connection through a joint supply pipe.

    If you are connecting a newly built property, commercial property or a property which has been divided into a larger number of properties you will need a different application form.

    There is a charge for processing your application and providing an estimate for the work required.

    In response to your application, we will provide you with:

    • An estimate for the cost of the work required to provide a new connection
    • A plan showing the proposed connection position

    *Please note that if you choose to apply online, you will be required to pay your application fee upfront, using our secure system.*
  2. This application form is for customers who replace their pipework on private but cannot connect back up to the existing meter chamber or stop tap with the new pipe as it is in the public highway.

    You have 3 options for this type of work:

    • The stop tap is on private land or in a garden. It is the customers responsibility to connect back up to the external stop tap. Yorkshire Water will not be required to carry out this work, this can be done privately.
    • The stop tap is within 18 inches of the highway boundary. If this can be without excavation (the pipe must be moled). Yorkshire Water will not be required to carry out this work, this can be done privately.
    • The stop tap is more than 18 inches from the highway boundary, or you would prefer Yorkshire Water to do the connection regardless of distance from boundary line. Please fill in this application form.

    There is a charge for processing your application and providing an estimate for the work required.

    In response to your application, we will provide you with:

    • An estimate for the cost of the work required
      • A plan showing the proposed connection position

    If you would like to discuss this further, please call us on the number below

    Download our form

  3. This form can be used to apply for one domestic service connection or for one field or trough supply for the purposes of animal welfare.

    If you require more than one connection, commercial properties, or you are building a new road to adoptable standards on your site, you will need a different form. These are available in the other sections of our page, or please contact us on the number below.

    0345 1 20 84 82.

    In response to your application, we will provide you with:

    • An estimate for the cost of the work required to connect you
    • A copy of our mains records for the area indicating where we will lay our pipes to

    *Please note if you choose to apply online, you will be required to pay your application fee upfront, using our secure system.*
  4. This form can be used to apply for multiple domestic service connections.

    If you require a connection, or connection for commercial properties, or you are building a new road to adoptable standards on your site, you will need a different form. These are available in the other sections of our page, or please contact us on the number below.

    0345 1 20 84 82.

    In response to your application, we will provide you with:

    • An estimate for the cost of the work required to connect you
    • A copy of our mains records for the area indicating where we will lay our pipes to

    Fill in your form online Download our form

    *Please note if you choose to apply online, you will be required to pay your application fee upfront, using our secure system.*

  5. This form can be used to apply for a water connection to the following types of development:

    • Commercial/industrial use properties
    • Non standard housing (i.e. student accommodation, nursing homes, sheltered housing)
    • A mix of commercial and domestic properties

    In response to your application, we will provide you with:

    • An estimate for the cost of the work required for connection
    • A plan indicating the proposed connection position
    • Confirmation of whether your development can be supplied by gravity or will require pumps or storage

    *Please note if you choose to apply online, you will be required to pay your application fee upfront, using our secure system.*
  6. Just like planning permission from the council you need approval from your water company before you install or change certain fittings and fixtures.

    A Notification (Reg5) form needs to be submitted to us prior to the development starting. It gives us details of your plans which we will look over and then give our approval or tell you the changes required to ensure it complies with the Water Supply (Water Fittings) Regulations 1999.

    We may come out and give a free inspection to make sure all is going to plan. We are here to help you comply with the Regulations so that you don’t have to put it right at a later date,

  7. The term “wholesite protection” means that the public drinking water supply is protected at all times from the risk of any possibility of backflow contamination which may occur from a plumbing system by the installation of a suitable backflow device at the point of entry to the site.

    Should a backflow incident occur from an unprotected plumbing system, it is the customer that will be held responsible for any contamination caused to the public drinking water supply.

    The types of installation requiring whole site protection are:

    • New commercial/industrial premisies
    • Premises that incorporate Rainwater harvesting and or Grey Water systems.
    • Premises that have an alternative source i.e. borehole/spring.
    • Our whole site protection policy gives full details of how to comply.
  8. Water Regulations Enforcement Policy - The Government requires water suppliers to enforce the Water Supply (Water Fittings) Regulations 1999. A copy of our enforcement policy can be found here. We will undertake inspections of new and existing installations to check that the regulations are being met. Where breaches of the Regulations are found, we have a legal duty to ensure they are remedied.

    Installation of WCs – In line with the interim agreement for enforcement of the Water Supply (Water Fittings) Regulations in relation to WC suites which has been agreed with Water Companies, WRAS and DEFRA, Yorkshire Water has produced a WC Backflow Protection Policy.  The document is intended as an overarching policy, but each installation will be risk assessed on an individual basis.