Contact Developer Services

  1. Call us on

    0345 120 84 82

    Option 1 for Sewerage Enquiries

    Option 2 for Water Enquiries

  2. To ensure your query is dealt with by the correct team please send your question to one of our dedicated email addresses listed below.

    If your enquiry is related to Water, please email wbu.service.centre@yorkshirewater.co.uk

    If your enquiry is related to Sewerage, please email technical.sewerage@yorkshirewater.co.uk

  3. Write to us at

    Developer Services
    Yorkshire Water Services Ltd
    PO Box 52
    Bradford
    BD3 7YD

Tell us what you think

If you’ve had a good experience with us we’d really like to know so that we can thank the person/s involved and continue to improve our services.

We aim to provide a high standard of service and to treat you with courtesy and fairness at all times. We welcome any comments you may have, and we try to answer queries and resolve complaints quickly and in full.

Please contact us as soon as possible if you’re not satisfied with our service. We’ll then investigate your complaint and try to resolve it to your satisfaction. Where your complaint is justified, we’ll apologise and do everything we can to put things right as soon as possible.

Please call us on 0345 120 84 82 to discuss further.

If you’d like to know more about our complaints procedure click here

If you would like to know more about our promises and guarantees to you, our Customer Charter can be found here