Compliance

Compliance with appropriate legislation is required by all market participants within the non-household market, including;

- The Water Industry Act 1991
- The Water Act 2014
- Competition Act 1998
- Our Instrument of Appointment (licence)
- The Wholesale-Retail Code
- The Market Arrangements Code

We are committed to delivering our obligations in respect of the above and have a Compliance team dedicated to monitoring and managing compliance in order to ensure a level playing field for all retailers.

If you have any questions or concerns regarding compliance, the compliance team can be contacted directly retailcompetitioncompliance@yorkshirewater.co.uk. Alternatively you can speak to your Client Relationship Manager for more information.