Tell us why you're closing an account
Moving within the UK
If you're moving within the UK, you can close your account using our online form.
Moving outside of the UK
If you're moving abroad, you'll need to request a free call back and we'll take care of the rest.
Selling a second property
If you're selling a second property, you can let us know using our online form.
Closing an account
If you're no longer responsible for paying the water bill, you'll can use our online form to close your account.
Need to tell us someone has passed away?
Dealing with the loss of a family member or a friend can be a difficult time, with lots of things to consider and take care of. We're here to make sure water bills aren't one of those things.
