Proof of income

If you're applying for WaterSupport, you'll need to send us proof of your income. 

Beach bum

What proof do I need?

Below are the types of income proof that we accept for WaterSupport.

All proof must show your name and address.

If you're receiving a wage, sick pay or maternity pay

Please send us one of the following:

  • a recent wage slip from within the last 3 months

or

  • a recent bank statement from within the last 3 months

or

  • the most recent Housing Benefit award (showing breakdown of income)

or

  • a printout or screenshots of your most recent payment breakdown (if you click on the date of your most recent payment, it will bring up a breakdown showing your name, address, and full payment breakdown).
If you're self-employed

Please send us one of the following:

  • your self-assessment tax return for the most recent financial year

or

  • a signed and stamped, official document from your accountant showing your profit for the latest financial year

or

  • all pages of most recent Tax Credits award (self-employment income is shown in this document)

or

  • your most recent Housing Benefit award (showing breakdown of income)

or

  • a printout or screenshots of your most recent payment breakdown (if you click on the date of your most recent payment, it will bring up a breakdown showing your name, address, your universal credit payment and your self-employment income).
If you're receiving Universal Credit

Please send us one of the following:

  • a printout or screenshots of your most recent payment breakdown (if you click on the date of your most recent journal payment, it will bring up a breakdown showing your name, address, and full payment breakdown)

or

  • a recent bank statement from within the last 3 months.
If you're receiving JSA, ESA, Income Support, Carer’s Allowance, Pension Credit, Incapacity Benefit or Industrial Injury

Please send us one of the following:

  • your most recent award letter from the DWP or Job centre

or

  • a recent bank statement from within the last 3 months.
If you're receiving Tax Credits

Please send us one of the following:

  • all pages of your most recent award letter

or

  • a recent bank statement from within the last 3 months

or

  • screenshots from your online account/app (this must include the page that shows your name and address, as well as the page that shows the amounts paid to yourself).
If you're receiving a state pension and/or a private pension

Please send us one of the following:

  • your most recent letter from the pension service/company that your pension is provided by

or

  • a recent bank statement from within the last 3 months.
If you're in receipt of a student grant or loan

Please send us:

  • your most recent student finance letter showing your annual amount.
If you're receiving fostering allowance

Please send us:

  • the letter provided by your fostering agency confirming the monthly amounts paid to yourself.
If you're receiving rental income

Please send us one of the following:

  • your self-assessment tax return for the most recent financial year

or

  • a recent bank statement from within the last 3 months.
If you're receiving maintenance pay, Child Benefit, Attendance Allowance, son/daughter's contribution, income from lodger, DLA/PIP or Housing Benefit

We don't need to see proof of this, we only need to know the amount.

How do I send my application and proof? 

 

By email

Please send your application form and Screenshots or photographs of your documents to support@yorkshirewater.co.uk.

In the subject of your email, please enter your customer reference number and ‘WaterSupport’.

 

By post

Please send your application form and printouts or photocopies of your documents in the pre-paid envelope provided or to:

PO BOX 52

Bradford

BD3 7YD