Bill and account
Whether you need to update your account or pay your bill - everything you need is here!
Pay your bill, Set up a Direct Debit
Watersure scheme, Resolve scheme, Water Direct
Find out more about our charges
Update your account with your new address
Send us your latest meter reading
Sewerage enquiries, new developments, supply connections
Making sure your water is clean and safe to drink
Find out what makes up your water in your area
Managing water resources, Where does water come from?
How do we collect and treat waste water
Make dealing with us as easy as possible
Pumping stations are changing from private to public
Learn all about water meters, apply for a meter
Emergency cover by HomeServe, Drought Plans
Find out how we can help you.
Follow our useful guidelines if you have issues with your drinking water appearance
If you notice that your water tastes or smells then please follow our advice
Find out more about water hardness in your area
Discover ways you can increase low water pressure in your home today
Report a leak, responsibilities, leaks in my area
Videos and guides helping you save water and money
Find out how to prevent blocked drains and pipes
Fix slow draining toilets and sinks with our troubleshooting guide
Follow our advice on dealing with flooding
Find out how to deal with issues with private drains and who to contact
Spotted an issue with one of our manholes or drain covers?
Hints and tips, Frozen pipes, Pipework responsibilities
Find out what help & advice we provide you
In this section you'll find all you need to know about your Yorkshire Water bill and account.
Whether you're paying your water bill or just want to know how we calculate your water charges - all the information you need is in here!
Letting bills get on top of you can become a nightmare, that's why we always try to help our customers as best we can. All we ask is that you let us know straight away that you are struggling to pay your bill as we may be able to help.
Whether you're looking for an alternative method of payment or are in extreme financial hardship, we've developed a handy little section which tells you all about the different schemes we offer and how we can help.
Find out more about the free services we offer for elderly customers and anyone with sight or hearing difficulties or a serious medical conditionRead more...
In a world full of continual price changes, we're making it as simple as possible to help you understand what we charge and why.
An average household bill has fallen by 3%, reducing the average annual figure from £373 to £360.
Take a look at our charges section to see how your bill is calculated and what our plans are for the future.
In this section you can download the latest charges documentation.
2017 - 18
2016 - 17
2015 - 16
Moving home can be stressful enough without having to inform everyone about your new address. We've tried to make it as simple as possible so you can quickly update your account online without any hassle.
Whether you're moving in, out or around Yorkshire, you can find out what you need to do on our Moving Home page.
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