About usExpand
Contact us

Pay your bill, Set up a Direct Debit

Watersure scheme, Resolve scheme, Water Direct

Find out more about our charges

Update your account with your new address

Send us your latest meter reading

Sewerage enquiries, new developments, supply connections

Making sure your water is clean and safe to drink

Find out what makes up your water in your area

What is water hardness, How hard is my water

Managing water resources, Where does water come from?

How do we collect and treat waste water

Learn all about water meters, apply for a meter

Emergency cover by HomeServe, Drought Plans

Find out how you can get in touch with us

No water, drought, dirty or cloudy water

Report a leak, responsibilities, leaks in my area

Flooding advice, What to do if your home is flooded

Make dealing with us as easy as possible

Pumping stations are changing from private to public

Hints and tips, Frozen pipes, Pipework responsibilities

Watch what you put down your sinks and toilets

Videos and guides helping you save water and money

Find out how we can help you.

Find out what help & advice we provide you

Water Quality Lookup

Search in your area

What's in your water?

Ever wondered why your water can taste different from area to area? The source of your water and the level of minerals can make your water taste different.

Please note: If no report appears below, your postcode might be split between two water supply zones. If so we can send you a water quality report for your property. Please complete our form selecting the appropriate subject.

You might be interested in these articles

November 19, 2015
World Toilet Day: From cesspits, to Garderobes and washlets – the toilet has a colourful history

To mark World Toilet Day (19th Nov) Yorkshire Water has teamed up with…

November 16, 2015
Dog owners urged to keep dogs on leads as 20 sheep killed at Ogden Water

So far this year 20 sheep and lambs have been killed by dogs roaming free on…

November 10, 2015
85 staff benefit from a living wage

85 of Yorkshire Water’s eligible workforce, including contract partner…

November 6, 2015
£46m telemetry equipment investment planned

Yorkshire Water has announced a major investment package of £46 million to…