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Permanent Disconnection

This form can be used to apply for a disconnection of an existing water supply.

Please note: Only use this form if you require a permanent disconnection of the water supply. Should you need water following the disconnection, you will have to apply for a new supply as we cannot reinstate the disconnected supply. If you only require the water supply to be turned off temporarily please call our contact centre.

We will provide the following in response to your application:

• An estimate for the cost of the work required to provide a disconnection
• A location plan indicating where we will disconnect the supply

*Please note that if you choose to apply online, you will be required to pay your application fee upfront, using our secure system.*