Levels of Service

Since July 2015 Water UK have published quarterly results, showing how well all Water & Sewerage companies have performed against a set of standards.

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Since July 2015 Water UK have published quarterly results, showing how well all Water & Sewerage companies have performed against a set of standards.

All of our customers can use these results and the set of standards as the level of service that they can expect to receive from Yorkshire Water.

The full list of standards and the latest performance reports can be found on Water UK’s website.