We can provide financial support, if you need help paying your bill...
We don’t want anyone to worry about paying their water bill. We have lots of help available to support you and your loved ones.
Your bill
Why is my bill going up?
Your water bill will increase starting in April. We understand this may be concerning, so we're here to explain why prices are rising, where your money will be used, and how we can support you if you're worried about paying your bill.
How we work out your bill
Find out what you pay for, how much you’ll pay and how we calculate your bill.
Go paperless with an online account
Access your bills and information easily, make secure payments faster and submit meter readings.
Pay your water bill by Direct Debit?
You'll be in our prize draw to win free water for a year! T&Cs apply.
Ways you can save
If you're not eligible for help to pay or you want to save more money, here are some other ways you can cut your bills:
We’re tapping into a smarter future
We’re upgrading meters across Yorkshire. Find out if you’d benefit from switching to a water meter.
Top tips to use less water and save money
We all need to save a little bit extra on our energy bill and using less hot water could make a real difference.
Why your bill matters
We will be investing £8bn in the supply, sustainability and improvement of the service we provide to our customers
Find out more about how and where we’re investing £8bn over the next 5 years.
Extra support
Our Priority Services Register can make life easier, for those who need it the most...
We want to make sure everyone is happy and safe and we have lots of ways to help make that happen.
