Latest
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Water Advice Update - HG3 2
Some properties in HG3 2 need to boil their water before use. Check which postcodes and find out more here.
Boil tap water before use
Latest update: 12/10/25 19.30
Customers in the following postcodes should continue to boil their water.
HG3 2JG
HG3 2JH
HG3 2LF
HG3 2LH
HG3 2LJ
HG3 2LL
HG3 2LN
HG3 2QF
HG3 2QL
HG3 2QS
HG3 2RA
HG3 2RB
HG3 2RD
HG3 2RE
HG3 2RF
HG3 2RJ
HG3 2RL
HG3 2RN
HG3 2RP
HG3 2RR
HG3 2RS
HG3 2RW
We are sorry to everyone impacted. We're working as quickly as possible to get everything back to normal.
Latest update: 12/10/25 12:45
We’re sorry to say that our routine tests have shown that water quality in some parts of HG3 2 does not meet our normal high standards. Which is why we’re asking customers in the following postcodes to boil their water before using it:
HG3 2JG
HG3 2JH
HG3 2LF
HG3 2LH
HG3 2LJ
HG3 2LL
HG3 2LN
HG3 2QF
HG3 2QL
HG3 2QS
HG3 2RA
HG3 2RB
HG3 2RD
HG3 2RE
HG3 2RF
HG3 2RJ
HG3 2RL
HG3 2RN
HG3 2RP
HG3 2RR
HG3 2RS
HG3 2RW
Why are we asking customers in these postcodes to boil their water?
We regularly check our drinking water to make sure it meets our high standards and during routine tests we’ve found low levels of bacteria in a small number of samples in the HG3 2 area. While we investigate this, we’re asking all customers to boil their water to keep everyone safe.
We’re notifying customers who are impacted by text message, letters, our website. We will keep this webpage updated with any changes.
We apologise to everyone in the area.