All water companies are required by the Government to produce a drought plan which sets out triggers and actions to maintain water supplies to customers in the event of a prolonged period of exceptionally low rainfall.
Our Drought Plan is reviewed and updated periodically in accordance with regulatory requirements and follows guidelines set by our environmental regulator, the Environment Agency.
The latest version of our Drought Plan, a summary document and the associated environmental documents are available below. In June 2021 we consulted on a draft version of the plan. The consultation closed on 29 July 2021 and we made some minor changes as a result. Our Statement or Response to the comments we received from consultees is also available below.
If you would like to view a paper copy of our plan please contact us at email@example.com.
No information has been excluded from the Drought Plan on the grounds of commercial confidentiality. Sensitive site-specific information has been removed, or presented in a non-specific manner, in the interest of national security. This includes maps, diagrams and descriptions of sources of water supply and treatment works.