Customer Charges 2012/13
The average water and sewerage bill in Yorkshire is going to rise by £21 from £340 to £361 but we want to explain what the increase is paying for, how we're helping customers and what benefits it will deliver.
A big part of the increase is inflation. This allows us to pay for the rising costs of products and services we use to enable us to supply excellent quality water and treat waste water to a high standard. The remainder of the increase will go towards our continued investment activity which is delivering some big benefits for customers and the region.
Charges if you don't have a water meter
If you don't have a water meter fitted, we normally base your charges on the rateable value of your property, not on the Council Tax banding system. Rateable values are based on many factors including the size of your home, the number of rooms, the amenities you have and your location.
The amount of water you use does not affect your charges. Your bill shows you in detail how we've calculated your charges for the year.
Your water and sewerage charges are going up by 8.3%, which is around £31 per year on a typical bill.
For a breakdown of our charges please refer to the
Charges Scheme documents at the bottom of this page.
Charges if you have a water meter
If you've a water meter fitted, we base your charges on the amount of water you use, plus standing charges.
Your water and sewerage charges are going up by 5.3% which is around £16 per year on a typical bill.
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For a breakdown of our charges please refer to the Charges Scheme documents below
Our Charges Scheme
Charges Scheme Summary - 2012/13
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Charges Scheme - 2012/13
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Your sewerage charges
Your sewerage charges are based on 95% of your water volume charge as we assume we remove 95% of the water we supply to your home as waste - taking into account things like evaporation and watering your garden. If you think that more than 5% of your water is not returned to the sewer or you're connected to a septic tank, you may be entitled to a rebate. Please call us on 0845 1 24 24 24. If this has already been assessed the new percentage will be shown on your bill.
