Contact us

Below are our key contact details.  If there's not a relevant contact listed here, please browse the contacts section at the top of the page.  

If your contact is an emergency and you require an immediate response please call our customer helpline on

0845 1 24 24 24.

Any enquiries will receive a personal response within seven working days.

Online

Complete our online form to contact us about queries relating to your account, water supply or waste water services.

Phone

All enquiries	0845 1 24 24 24
To report a leak	0800 57 35 53
Asian language line	0845 1 24 24 21
Text telephone / minicom	0845 1 24 24 23
24 hour automated services	0845 1 247 247
Bogus caller checks on identity cards	0800 1 38 78 78

Our contact centre is open 8am-8pm Monday to Friday, 9am-5pm Saturday

We're open 24 hours a day for emergency calls.

Fax

01274 372 800

Write to us

Yorkshire Water

PO Box 52

Bradford

BD3 7YD

Share your thoughts

We've developed an online customer forum so you can share your thoughts with us and take a peek at what other customers have been saying about our latest developments.  Click here to explore our forum.

 

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