Yorkshire Water
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Customer Helpline
0845 1 24 24 24


Yorkshire Water
PO Box 52

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Extra services

Laptop computerWe can give you more than great water services.

Explore this area to see how you can make the most of what's on offer - it's packed with information - from discounted products, to extra help, getting connected and free recreation opportunities.

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Payment difficulties

Difficulties paying your bill? Don't delay, find out how we can help.Customer reading a bill

Help paying your bill >

In your area

Enter your postcode for local water quality, recreation opportunities, roadworks, weather and news.

Find out more - In your area

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Help for customers with additional needs

Services for older customers or those with sight or hearing difficulties, a disability or serious injury, mobility issues or a serious medical condition.

Yorkshire Water caller at door

Helping Hands services >

Protect your home

Be prepared for electrical, plumbing and drainage, central heating and boiler emergencies with HomeServe.  15% online discount.

Protect your home

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Asian language line

Find out how you can access our Asian language services.


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Save water and money

Check out our great water butt offers to start saving water and money today.

Save water and money

Water butt offers >


Discover how you can apply to connect to a standpipe.


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Services for property and construction

Find out how to connect to the water and sewerage network.

Services for property and construction
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Get your hands on our free water saving pack which contains lots of nifty little gadgets and ideas to help you save money and water around the home.

Free Water Saving Pack

By 'eck, it's amazing how a few simple steps can save you water and money.

Save money