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Careers Helpline 01274 692 060
Graduate Helpline 01274 692 060
Human Resources Yorkshire Water Western House Halifax Road Bradford BD6 2LZ
Email us
Are you looking for a graduate position?
careers@yorkshirewater.com
It is important we attract and retain highly talented people as we all make a difference to the success of the business. Individuals are given real responsibility in the roles that they perform, empowered to use their own initiative, make decisions and generate new ideas. Flexibility and teamwork are also key in delivering our operational activities
For current opportunities, please click here
Find out how to apply for a career at Yorkshire Water or follow these links for more information about our recruitment process and helpful hints and tips.
Is Yorkshire Water right for me? Find your way to a better career with Yorkshire Water.
More info
We've recently completed our 2012 graduate intake, vacancies for 2013 will go live in October 2012. However if you're interested in what our development programme has to offer please visit our graduates section.
Graduate programme >
Find out what's involved in Working with Yorkshire Water.
Through our eyes...
Find out why Yorkshire Water is top for employee satisfaction.
Rachael Gruhn Graduate
View all case studies
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Please help us by answering some simple questions
We'd like to know what you think
Please tell us how satisfied or dissatisfied you are with services your Account Manager provides in the following areas
No 1)
Frequency of contact
No 2)
Problem resolution
No 3)
Timely provision of information
No 4)
Working in partnership with you
No 5)
Taking agreed actions
No 6)
Professionalism
No 7)
Account management
No 8)
In view of your responses, if there are any areas where your Account Manager has fallen below your expectations, please let us know how we could improve our service
No 9)
What else could we do to improve our services to you?
No 10)
Account Manager name
No 11)
Company name
Gender
Age
Have you always been aware that putting fat, oil or grease down your sink could cause your pipes to become blocked?
Prior to our campaign, did you think that putting baby wipes, make-up wipes, cotton buds, sanitary items or nappies down your toilet could cause your toilet to become blocked?
Before you heard about our campaign, did you realise the extent of the damage you could cause to your home by putting items like fats, oil, grease, nappies, wipes etc down your sinks and toilets?
Has the information in our campaign prompted you to change your behaviour?
Will you be ordering a FREE Fat Cake making kit?
If you have any other feedback about the campaign or if you have any ideas about what could make it more successful please state them below
Name
Thinking about the level of service we provide how would you rate your satisfaction?
Please explain the reasons for your previous answer
Have you used our website within the last 12 months?
Why did you visit our website?
Please enter your name and email
Mince pie and Christmas cake crumbs are a great source of food for birds, though on average, how many mince pies does the average person consume during the Christmas period?
Yorkshire folk love their turkeys! But approximately how many turkeys are eaten each Christmas?
Which Christmas bird do you believe has the highest percentage of calories as fat?
Fill in your favourite coastline
Address
What is your age bracket?
Where do you holiday?
How many days does a typical holiday consist of for you?
Have you reduced the length of your holidays in recent years?
If so, why?
Have you ever been to the Yorkshire coast/seaside?
Have you ever been to the seaside in England?
How many times have you been to an English coastal resort in the last 12 months?
Have you ever swum in the sea at an English coastal resort?
No 12)
Have you ever stepped foot on an English pier?
No 13)
Have you ever built a sand castle?
No 14)
Have you ever tried candy floss?
No 15)
Have you ever eaten a stick of rock?
No 16)
Given the choice, which coastline most appeals to you out of the following?
No 17)
What word or phrase comes to mind when you think of the Yorkshire coast?
Where did your hear or see our Wrap Up campaign?
Which of the following prompted you to visit our website to find out more about our Wrap Up campaign?
Thanks for taking the time to complete our survey. Please continue to read the advice on this page to help you fight the freeze this winter.
Let us know what you think about our Contact us page
Contact us survey 2011
Why did you visit our Contact us page?
What did you do first when you visited our contact us page?
Did you get what you wanted from this page?
What did/will you do after visiting this page?
Please can you briefly explain why you gave the previous answer?
Thanks for taking the time to complete our survey. Your views will really help us improve this page.
Customer Panel - May 2012
Do you think our complaints procedure is easy to follow?
Is there anything we can do to improve our complaints procedure?
Would you be interested in seeing more about our service promises?
Would you find information about our service promises and performance useful?
Is there anything else you'd like to see on our service promises page?
Please enter your full name below
Please enter your email address below
Please let us know your full address so we can send you your vouchers
How many packets of wipes do you use per week?
How do you dispose of used wipes?
What do you use wipes for?
Email
Customer Site Satisfaction Survey
What do you think of the site?
b. Did you find what you were looking for?
Have you any suggestions for how the site could be improved?
Customer Website Feedback
What do you think of the website?
Have you found it easy to navigate?
Have you any suggestions for how we can improve the site?
Exit survey
what do you think?
As above
A few questions about how you use water...
Do you think you use more water than you need to?
What do you consider to be essential use of water e.g. drinking?
What do you consider to be non essential use of water e.g. washing the car, washing windows?
Whose responsibility is it to save water?
Your email address (so we can send you your e-voucher)
Customer Service Promise - tell us
How can we improve our service?
Gender?
Age?
Which of the following items do you think are okay to flush down the toilet?
Do you put fat, oil, grease or food waste down your sink?
Do you know that putting fats, oils or grease down the sink could cause your property to flood?
If you were to recycle your used cooking fat, oil or grease what would make it easier for you to do this?
Do you think manufacturers could highlight how to dispose of items clearer on their packaging?
what is the Worlds fattest bird
Please let us know where you saw or heard about our Wrap Up campaign
Where did you see or hear about our Wrap Up campaign?
Thanks for taking the time to complete our survey. Please continue to read our advice to help you fight the freeze this winter
Please answer two simple questions and help us improve our careers information
Thank you for taking the time to answer our questions!
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