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Contact us

Pay your bill, Set up a Direct Debit

Watersure scheme, Resolve scheme, Water Direct

Find out more about our charges

Update your account with your new address

Send us your latest meter reading

Sewerage enquiries, new developments, supply connections

Making sure your water is clean and safe to drink

Find out what makes up your water in your area

What is water hardness, How hard is my water

Managing water resources, Where does water come from?

How do we collect and treat waste water

Learn all about water meters, apply for a meter

Emergency cover by HomeServe, Drought Plans

Find out how you can get in touch with us

No water, drought, dirty or cloudy water

Report a leak, responsibilities, leaks in my area

Flooding advice, What to do if your home is flooded

Make dealing with us as easy as possible

Pumping stations are changing from private to public

Hints and tips, Frozen pipes, Pipework responsibilities

Watch what you put down your sinks and toilets

Videos and guides helping you save water and money

Find out how we can help you.

Find out what help & advice we provide you

Our Services

Take a look below at the different services we offer to our customers.



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