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Protecting your pipes

When a cold snap strikes, it can cause havoc for your pipes with the temperatures potentially freezing them up and cutting off your water supply. Any further changes in temperature can often result in pipework bursting causing mayhem in your homes and on the road. That’s why we always advise our customers to make sure they lag their pipes and follow our advice for making sure they stay safe this winter.

Protecting your pipes

Winter is here so make sure your home is winter ready and prepared for those cold snaps!

Sub-zero temperatures could spell disaster for your home. Avoid frozen pipes during cold snaps that could leave you and your family without water and heat. If your pipes burst, you could end up cleaning up an almighty mess.

Whether you're a household customer who wants to lag your pipes or a head teacher who needs to keep your school safe, we've got all the information you need.

Works in your area

Water supply issues can often be caused by works being carried out in your area. Enter your postcode to see if there are any roadworks or incidents that could be affecting you.

During winter sub-zero temperatures cause underground pipes to contract and thaw, resulting in leaks or bursts occurring which are then fixed by Yorkshire Water. We have a dedicated team of over 200 leakage inspectors who are very busy maintaining water mains and preventing water supply disruptions.

Prolonged freezing weather can lead to a spike in our repair work, but we are committed in the long term to reducing our leakage rate by a massive 40 per cent by 2025 as we know this is what customers demand and deserve from us.

Works in your area

Water supply issues can often be caused by works being carried out in your area. Enter your postcode to see if there are any roadworks or incidents that could be affecting you.

How to deal with frozen pipe

The last thing you need during a really cold snap is for a frozen pipe to burst. If your pipe bursts they’re costly to put right, not to mention the mess and the hassle.

Turn off your stop tap and check for dripping water. No leaks? Then turn your stop tap back on and open a kitchen tap to allow melting water to flow out. Find the frozen pipe and use a hairdryer to gently melt the ice. Never use a naked flame.