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Need a little extra help this winter?

When a cold snap strikes, it can cause havoc for your pipes with the temperatures potentially freezing them up and cutting off your water supply. Any further changes in temperature can often result in pipework bursting causing mayhem in your homes and on the road. That’s why we always advise our customers to make sure they lag their pipes and follow our advice for making sure they stay safe this winter.

Need a little extra help this winter?

Here at Yorkshire Water, we know some of our customers need extra help from us.

That’s where our Priority Services Register for customers with additional needs comes in. We provide a wide range of additional support. We can help make bills and meters more accessible; provide temporary water if water supplies are interrupted and protect you from bogus callers.

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Sometimes people can worry about being able to pay their bills. So if you’re in that situation right now, don’t worry we’re here to help. We have a number of schemes in place to help you pay your bill. 

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By taking a few steps you can help to remove the worry of pipes freezing or bursting, leaving you free to enjoy the winter period.

Keeping your pipes and water tanks protected during winter means that you can stay comfortable and dry. Taking these precautions is easy, and it costs less than calling out an emergency plumber.

This short video takes you through the steps to get your home winter ready.