Updated 2.30pm- Discoloured water in Tollerton, Shipton, Linton-on-Ouse and Newton-on-Ouse
We would like to apologise to our customers in Tollerton, Shipton, Linton-on-Ouse and Newton-on-Ouse who have experienced discoloured water over the last 24 hours.
We have been working hard through the night and during today to flush out the affected water mains. We have now completed this work and the water within the mains is now back to normal.
There is still a chance however that the short length of pipe that connects your property to the water main may still contain some discoloured water. Please therefore follow our advice below to see what you can do when experiencing discolouration as a result of this.
1. Run the tap which is fed first from your water supply for several minutes (this will usually be your kitchen tap). This should result in the water running clear.
2. Should the water not run clear, fill a jug and leave it to stand until any sediment has settled to the bottom.
3. Pour the clean water from the top of the jug for use.
Water can appear cloudy or milky if air mixes with the supply. If water containing air is allowed to stand for a few minutes in a glass, the water will clear from the bottom of the glass upwards as the air bubbles rise to the surface.
There's no risk to health associated with aerated water, it just looks different.
Please click here for more information.