Tell us about a problem
We're sorry, our problem reporting form is unavailable. Until we have it up and running again, here's what you need to do.
If your water has changed
If your water is discoloured, or you've noticed a change in the taste or smell of your water, we can help. It's usually nothing to worry about, but we've put together some pages with the most common causes and what you can do about them.
Strange taste or odd smell?
If your water smells or tastes funny, it's usually nothing to worry about, but here are the most common causes and what you can do about them.
Discoloured water is normally short lived and can often be cleared by allowing the first incoming cold water tap to run for five minutes.