Tell us about a problem
We're sorry, our problem reporting form is unavailable. Until we have it up and running again, here's what you need to do.
Flood warning for Yorkshire
Find out how to protect your home and what to do if it floods
Before you pick up the phone...
Check to see if there are any works in your area which are causing the problem.
If your water has changed
If your water is discoloured, or you've noticed a change in the taste or smell of your water, we can help. It's usually nothing to worry about, but we've put together some pages with the most common causes and what you can do about them.
Still need to speak to us?
We’re here to help. If you've found a sewage leak, water leak, or spotted pollution, please let us know by calling our leakline number on 0800 57 35 53.