Tell us about a problem

You will need:

  • the location of the problem
  • a few minutes
  • a photograph of the problem, if you can get one safely.

It only takes a few minutes to tell us about a problem online

If you've noticed any of these issues, let us know and we'll help you get it sorted:

  • a leak or flood
  • a problem with your water supply
  • water pollution
  • an odour
  • a damaged cover

Frequently asked questions