To complete this form you will need:
- Your customer reference number (optional)
- Your postcode
- Your contact details (email address and phone number)
Every now and again, you or someone you know might need a little extra help.
You may struggle to read your meter or bills, be concerned about unwanted callers or have a medical condition which means you need a constant supply of water.
Our Priority Services Register is free to sign up to and can take that worry away.
We can help if you:
- Have sight problems
- Are deaf or hard of hearing
- Have home dialysis
- Have mobility issues or concerns
- Are a new parent
- Are concerned about unwanted callers
- Would like someone else to manage your account
- Need help reading your water meter
- Need to know about planned works earlier
If you're struggling to pay your bill, please visit our help to pay page.