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Charges for customers without a meter

If you don't have a meter, we'll base your bill on the rateable value (RV) of your property. On this page you can find out more about rateable value, how we use rateable value to calculate your bill and the standing charges you will pay.

What do I pay for?

Water

This is the clean water we supply to your home that comes out of your taps. We'll base this charge on the rateable value (RV) of your property and the cost of your water will be different if you live in a York Waterworks area.

Sewerage

This covers both foul and highway drainage charges. The foul charge is for taking away and cleaning 95% of the water you've used. The highway drainage charge is for taking away and treating the water that drains from public roads and footpaths.

Surface water

This charge is for taking away all the rainwater that falls on your home through public sewers. If your surface water doesn’t go into a public sewer, you can apply for a rebate.

Standing charges

This covers the cost of billing, customer service and maintaining public pipes and sewers.

What is rateable value?

Rateable values are used by water companies to work out how much to charge people without a water meter. They were used for everyone's bills until 1990. Rateable values were decided between 1973 and 1990 by the Valuation Office of the Inland Revenue and were loosely based on the annual rental value of the property.

What is York Waterworks?

York Waterworks customers moved over to Yorkshire Water in 2000. When this happened, it was agreed that customers within this boundary would still receive their lower rate. You can see if you are in a York Waterworks area by comparing the charges on your bill to those on this page. If you are unsure whether you are within the boundary, you can check on our area map.

Charges for 2020-21

WaterCharge per £ of RV
Yorkshire (excluding York Waterworks)156.96p
York Waterworks89.64p

SewerageCharge per £ of RV
Foul charge167.08p
Highway drainage charge*16.73
Total sewerage charge (foul + highway drainage)183.80p**

Standing chargesFixed charge per year
Water£49.62
Sewerage£13.48

Surface waterFixed charge per year
Surface water charge£49.08

*Prior to 2020-2021 the cost for highway drainage was not shown separately but was included within your sewerage rateable charge.

** Charges do not add up due to roundings.

You could pay less with a water meter

Depending on how much water you use and how many people are in your home, you could save money by having a water meter installed. To apply for a meter or find out how much you could save please visit our water meter page.

Apply for a water meter or find out more

Need a little help?

Help paying your bill

We don't want anyone to have to worry about paying their water bills, so please get in touch or apply for one of our schemes.

Help to pay

Priority services

We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - you just need to let us know how we can help.

Priority services register

Any questions?

Have a read through our frequently asked questions or if there's something on your bill you don't understand, take a look at our interactive bill.