£113m waste water contract awarded to AMEY Utility Services
Yorkshire Water has awarded its new waste water network repair and maintenance contract to regulated services provider, Amey. The contract, worth in excess of £113m, will improve response and resolution times when dealing with a customer issue.
The contract is set to start in September this year and will run until 2020, with Amey covering the whole of the Yorkshire region.
Yorkshire Water has around 55,000 kilometres of sewerage pipes across the county, which shifts used water and sewage from nearly 2.5 million properties to over 600 waste water treatment works, where it is processed to meet strict environmental standards.
Amey will undertake all of Yorkshire Water’s contracted repair and maintenance services on its extensive waste water network. They will also support Yorkshire Water in protecting homes from sewer flooding and pollution incidents, which equates to over 100,000 jobs per year.
Charlie Haysom, Yorkshire Water’s Director of Service Delivery, said: “This major contract has been designed to deliver the best possible service for our customers at the best price with the highest levels of safety."
Mel Ewell, CEO of Amey, said: “The awarding of this contract to Amey is testament to the strength of our relationship with Yorkshire Water and their trust in our ability to deliver services to the highest possible standards as well as our considerable experience in the waste water industry. We are delighted to expand the scope of our work with Yorkshire Water. Both our organisations will work together to improve essential services and provide an outstanding customer experience across the region."