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Catchment Management

How your hairdryer can help you defeat ‘the Beast from the East’

The so-called ‘Beast from the East’ is showing little sign of mercy as the icy chill continues to grip Yorkshire.

Temperatures are regularly dropping below zero while snow continues to fall, causing travel chaos, school closures, and, in particular in west and south Yorkshire, frozen pipes.

However, help is at hand, albeit from an unlikely source, as Yorkshire Water’s Head of Service Delivery, Neil Dewis, explains: “Freezing conditions often lead to our customers struggling with frozen pipes.

“To fix a frozen pipe, turn off your stop tap and check for dripping water. If there are no leaks then turn your stop tap back on and open a kitchen tap to allow melting water to flow out. Find the frozen pipe and use a hairdryer to gently melt the ice. Never, ever, use a naked flame."

Prevention is always better than cure, however and customers are advised to take the below simple steps to make their homes winter-ready to help prevent frozen pipes and leaks:

· Protect all exposed pipe work, cisterns, tanks, taps and water meters in unheated areas with waterproof foam lagging or insulation

· Know where the stop tap is located at the property in case it needs to be turned off in an emergency. The main stop tap is usually found at the point where the pipe work enters the premises, often it is under the kitchen sink

· Make sure you keep a plumber’s number handy in case of an emergency

· Keep homes warm - set central heating on a low heat or a 24-hour constant setting. If you're going away on holiday tell a neighbour or friend so that they can check to make sure there have been no burst pipes

Customers can report a leak in the street using our reporting tool.

Yorkshire Water YouTube Channel
Fixing Frozen Pipes

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