New technology helps bolster Yorkshire Water’s response to major incidents

Behind the scenes, a lot of work goes into making sure clean safe drinking water comes out of your tap and your waste water is treated and returned to the environment. We have invested in new technology and equipment to help support our response to incidents to ensure that we continue to provide essential services whatever the circumstance.

On Friday 19th May, the Prospective Parliamentary Candidate for Bradford South, Judith Cummins, officially opened our new Incident room that is located at our Head Office on Halifax Road in Bradford. We hold incident meetings during emergencies such as the flooding at Christmas 2015 and this new high tech room will support our response to such events. 

To support the new strategic incident room, we have also invested in a new incident vehicle that can be deployed across the region at a moment’s notice. The vehicle is fitted with state of the art technology so it is capable of linking up with the Incident Room in Bradford to provide real time updates. We’ve also invested in other key pieces of equipment that are needed in an emergency such as drinking water tanks, pumps and temporary flood barriers that are stored across the region so they can be quickly deployed.

Under legislation known as the Security and Emergency Measures Direction (SEMD), we need to be prepared for every eventuality. We are a secondary responder to emergency incidents and work closely with the Local Resilience Forum, which includes blue light services and the Environment Agency. It is hoped this new room will help support Local Resilience Forums across the region during major emergency incidents.
Steve Roper, Service Delivery Centre Manager said: “Supplying Yorkshire with clean water and taking it away to treat is a big job and we take our responsibility very seriously. Our control room is open 24 hours a day, 365 days a year and we have a number of colleagues who keep the water flowing around the region from our base here in Bradford. Our new incident room will help us to continue to provide this service even when circumstances and events make it difficult to do so. This will ultimately allow us to become more resilient. 

“By having an incident room of the future we can respond to incidents better and have a base for making important strategic decisions.”