What to do in a flood
What to do in a flood: what happens if my property is flooded?
Yorkshire Water offer a service to help to reduce the effects of sewage flooding by giving help as quickly as possible in cleaning up and disinfecting the affected area.
Can I make a claim for any damage to my property?
We don’t accept liability for damage caused by flooding from a public sewer unless we’ve been negligent in some way, so you should notify your household insurer immediately. We’ll look at claims on a case-by-case basis, if:
- you’re not covered by your own insurance, or
- you have to pay an excess on your insurance policy, or
- your premium increases if you make a claim on your policy for sewer flooding.
We will provide a named contact and keep you informed of progress with your flooding enquiry.