Pay your bill, set up a Direct Debit
Direct debit is the easiest way to pay
Explanation of each section of your bill
Access a copy of your most recent bill
Watersure scheme, Resolve scheme, Water Direct
Let us know you're moving
Send us your latest meter reading
Find out more about our charges
We’re dedicated to supporting you. Give us a call and we’ll sort everything as quickly as we can.
Sewerage enquiries, new developments, supply connections
Making sure your water is clean and safe to drink
Managing water resources, Where does water come from?
How do we collect and treat waste water
Providing support to customers with additional needs
Pumping stations are changing from private to public
Learn all about water meters, apply for a meter
Emergency cover by HomeServe
Simply enter your postcode or location to find out more information about incidents
We offer plumbing advice if anything goes wrong at home
Find out about the water quality in your area
Follow our useful guidelines if you have issues with discoloured water
If you notice that your water tastes or smells then please follow our advice
Find out more about water hardness in your area
Discover ways you can increase low water pressure in your home today
Let us know about a problem
Videos and guides helping you save water and money
Find out how to prevent blocked drains and pipes
Fix slow draining toilets and sinks with our troubleshooting guide
Follow our advice on dealing with flooding
Find out how to deal with issues with private drains and who to contact
Spotted an issue with one of our manholes or drain covers?
Hints and tips, Frozen pipes, Pipework responsibilities
Find out what help & advice we provide you
Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start.
Solving your water supply problems
Keeping our customers and our colleagues safe.
No, there isn't a hosepipe ban. But we always ask customers to use water carefully.
Tell us where we've gone the extra mile, we've fallen short or give us feedback.
We work hard to try and stop sewage leaking, but if it does, we’ll do everything we can to help.
Please try again later, or call us on: 0345 1 24 24 24
Our customer service agents can give you a free call back. Just fill in your details and someone will be in touch.
* indicates a mandatory field
You can tell us if you're a new customer or moving home online. Moving home online (opens in new window).
You can make a payment online using your credit or debit card. Make a payment online (opens in new window).
If you're reporting an issue, we may already know about it. Before requesting a call back, please check the incident map (opens in new window).
When should we call you? *
Please select a day *
Please select a time *
We may call you up to 30 minutes after the time you select.
Please enter your contact details *