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Experiencing Milky discoloured Water?

Discoloured water is normally short lived and can often be cleared by allowing the first incoming cold water tap to run for five minutes.

Please select from the glasses below to find out more details about your discoloured water:

Discoloured Water: Milky

To check if cloudy water is caused by air, fill a glass with water and leave to stand for a few minutes. The tiny air bubbles will rise to the surface and the cloudy appearance will soon clear from the bottom upwards.

If air is coming from the mains, the only way to clear it is to let it work its way through the system. You can run your taps to help flush the cloudy water through. If it has been cloudy for longer than 24 hours, we may need to flush the mains water pipes to help it along its way. 

Air in water may also be caused by internal plumbing. Running the cold tap will draw the warmed cloudy water through, bringing in water that has come straight from the main pipe outside.

If running the tap does not clear the water,  and your neighbours are not affected, it may still be a problem with your plumbing. It may need to be looked at by a qualified plumber. For information about approved plumbers, click here.

Roadworks & Incidents

Water supply issues can often be caused by works being carried out in your area. Enter your postcode to see if there are any roadworks or incidents that could be affecting you.

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Water can appear cloudy or milky if air mixes with the supply. Under mains pressure, air can become entrained or trapped causing water to have a milky, cloudy or white appearance. This often happens following water mains repairs. Occasionally, you may also notice knocking or banging noises coming from the internal plumbing. This is usually because of a burst mains pipe or faulty plumbing fitting. To help fix the problem, try running the cold water tap at the first point of entry into the property (closest to the internal stop tap) on a slow steady flow. While the tap is running, turn the internal stop tap on/off several times to help release the air from the pipes.

Sometimes it’s the internal plumbing that causes cloudy or milky water, where cold water pipework in your home touches unlagged hot water pipes. This can lead to localised warming and cloudiness in the cold water supply. Running the tap will draw the warmed water through, bringing in water that has come straight from the main pipe outside.

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We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

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Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.

 

Want to contact us regarding this issue?

Start a Live Chat

Speak to an agent immediately.

We are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.

Request a FREE call back

Arrange a time to suit you

Available Monday to Friday from 8am to 8pm, Saturday 9am to 5pm.