Pay your bill, set up a Direct Debit
Direct debit is the easiest way to pay
Explanation of each section of your bill
Access a copy of your most recent bill
Watersure scheme, Resolve scheme, Water Direct
Let us know you're moving
Send us your latest meter reading
Find out more about our charges
Sewerage enquiries, new developments, supply connections
Making sure your water is clean and safe to drink
Managing water resources, Where does water come from?
How do we collect and treat waste water
Make dealing with us as easy as possible
Pumping stations are changing from private to public
Learn all about water meters, apply for a meter
Emergency cover by HomeServe, Drought Plans
Find out how we can help you.
Simply enter your postcode or location to find out more information about incidents
Follow our useful guidelines if you have issues with discoloured water
If you notice that your water tastes or smells then please follow our advice
Find out more about water hardness in your area
Discover ways you can increase low water pressure in your home today
Report a leak, responsibilities, leaks in my area
Videos and guides helping you save water and money
Find out how to prevent blocked drains and pipes
Fix slow draining toilets and sinks with our troubleshooting guide
Follow our advice on dealing with flooding
Find out how to deal with issues with private drains and who to contact
Spotted an issue with one of our manholes or drain covers?
Hints and tips, Frozen pipes, Pipework responsibilities
Find out what help & advice we provide you
If you have an urgent issue - no water, or poor pressure, please check if we have an issue in your area. Otherwise it may be 10 working days before we respond to your query.