Water Bill Charges

We’re here to help.

It’s challenging times for everyone at the moment and the last thing we’d want is anyone worrying about how they’ll pay their water bill.

If your circumstances have changed and you’re struggling to pay your bill, or you’re concerned you might struggle in the future, please don’t worry.

We always aim to tailor our services to what is best for our customers' individual circumstances. We may be able to look at payment breaks or different ways of spreading payments, helping customers manage changing circumstances.

There are loads of ways we can help so please reach out and get in touch.

Get in touch

Do you need us to explain something to you that is on the bill you have received?

View the interactive guide to your bill

We're here to help

Moving Home

Tell us about your move and we'll take care of the rest.

Works in your area

Water supply issues can often be caused by works being carried out in your area. Enter your postcode to see if there are any roadworks or incidents that could be affecting you.