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Find all the ways you can pay your bill
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In this section, you can find out more about the different ways you can pay your bill, and the information you need to make a payment.
Take a look below to see how we can help you.
You'll be able to locate this by checking the last bill or letter we sent you. The long number at the top is the one we need.
You can make your bill payments either by debit (Solo, Maestro, Visa and Delta) or credit card (Visa and MasterCard). Any customer who pays by credit card will incur a bank handling fee.
In order to use this form, you'll need to ensure that your cookie settings are enabled. Normally this can be located under your browsers internet options. You can easily revert this back after completing the form.
If you receive a rateable value bill, you can pay:
- In full on April 1st.
- Half-yearly on April 1st and October 1st.
- By 8 or 10 instalments.
- By fortnightly or weekly instalments, if you’re on a low or fixed income.
If you receive a meter bill, you can pay:
- Quarterly when you get your bill.
- By up to 12 monthly instalments on a Payment Plan.
- By weekly or fortnightly instalments, if you’re on a low or fixed income.
The easiest way to pay your bill is by Direct Debit and you can sign up here.
You can to pay your water bill by debit or credit card.
Alternatively, you can pay your bill by calling us on 0345 1 24 24 20 (between 8am-8pm Monday to Friday, 9am-5pm on Saturday) or using our automated bill payment service by phoning 0345 1 247 247 (available 24 hours a day).
Please tear off the payment slip on your bill, make your cheque payable to Yorkshire Water and send it to:
PO Box 52
Payment can be made free of charge at any of the following Local Authority cash offices. Please make cheques payable to the Local Authority and write your customer reference number, property name or number and postcode on the back.
Please sign and date the payment slip and hand in the whole bill with your payment at your bank. Cheques should be made payable to Yorkshire Water and your customer reference number needs to be written on the back.
Banks may charge for this service so please check with them first.
If you'd prefer to pay by cash then you can do this at retail outlets where you see a PayPoint sign. You don't need to pay a counter fee if you choose to pay in this way.
Please advise your bank to quote head office collection sort code 57-49-55 and your customer reference number, which can be found at the top of your bill.
If your bank requires a bank account number, please ask them to quote 11111111.
Payment cards are also available so you can pay by fortnightly or monthly instalments. The payment card may be used at any Post Office or PayPoint outlet.
If you have a meter or receive an assessed or fixed charge, you can pay on a payment plan - up to 12 instalments on or between the 1st and the 28th of the month, or the last day of the month.
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