/>

Alignment to RWG guidance

Yorkshire Water work collaboratively with wholesalers, retailers, MOSL, Ofwat and CCWater within the Retailer Wholesaler Group (RWG). The RWG aims to resolve key issues within the non-household market and improve overall customer service for business customers.

The table below shows guidance which has been issued by the RWG to date and how Yorkshire Water’s policies and procedures are aligned.