Win free water for a year!
Pay your water bill by Direct Debit and you'll be in our prize draw to win free water for a year. T&Cs apply.
Pay your bill online
Most popular
Direct Debit
This is the easiest way to pay your bill, once it’s set up, you don’t have to think about it. You can even choose which day you pay and how often you’d like to pay.
Quick & secure
Make a card payment
If you've got your credit or debit card handy, it's quick and easy to make a secure payment online.
Other ways to pay
Standing order
You can pay your bill by setting up a standing order with your bank.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number, without spaces, as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Bank transfer
You can pay your bill by bank transfer using your online banking.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number, without spaces, as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Telephone banking
You can pay your bill over the phone with telephone banking.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Cheques
You can pay your bill by cheque at the bank or through the post.
Please make your cheque payable to: Yorkshire Water
On the back: write your Customer Reference Number, so we know who the payment is from.
You can find your customer reference number at the top of your last bill, letter or statement that we sent you. It begins with a 1,2,3,4 or 5 and is a long number.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
How to send your cheque to us
By post: send your cheque with the payment slip to: Yorkshire Water, PO Box 52, Bradford, BD3 7YD.
At the bank: sign and date your payment slip and put it in with your payment or hand it to the cashier.
Payment card at a PayPoint or Post Office with cash or card
You can pay your bill monthly using our payment card at a PayPoint or Post Office. We'll send you a Yorkshire Water payment card which you can use to pay by cash or debit card (some places may charge a fee for using a debit card).
If you would like pay by Yorkshire Water payment card, you can switch to this payment option using our online form.
Change the way you pay
If you want to change the way you pay, it's quick and easy to do using our online form.
To complete the form, you will need:
- your Customer Reference Number (you'll find this on your bill or statement)
- the postcode of the property
- the bill payer's name
- your contact phone number and email address
- your bank account number and sort code (if you're setting up a direct debit).
We're here to help
We don't want anyone to have to worry about paying their water bills, so if you're struggling, please let us know or apply for one of our schemes.
How we work out your monthly payments
If you’re a new customer, we’ll base your payments on the amount of water we expect the number of people in your home to use.
Once you’ve been with us a while, we look at the balance on your account and your last two meter readings. We use these numbers to work out what your charges will be for the next year.
We normally review your payments every 12 months, but if we see a big change in your water use, we may amend your payments sooner.