PR19 Appendices

You can download our appendices, which we refer to in our proposed business plan for 2020-2025, below. Most of our appendices are in a PDF format which can be opened using a PDF viewer.

Lower Barden Reservoir

PR19 Appendices

You can download our appendices, which we refer to in our proposed business plan for 2020-2025, below. Most of our appendices are in a PDF format which can be opened using a PDF viewer. Where necessary, some appendices are in a different format. Either:

Spreadsheet – which can be opened with spreadsheet software such as Microsoft Excel

Hyperlink – which will open a new window in your browser

We have highlighted where this is the case.

Chapter 1 - Executive summary

There are no appendices in this chapter

Chapter 2 - The thinking beheind our plan
Chapter 3 - Board assurance statement

There are no appendices in this chapter

Chapter 4 - Governance and assurance
Chapter 5 - Our engagement and participation
Chapter 6 - Customer service

There are no appendices in this chapter

Chapter 7 - Affordability and vulnerability
Chapter 8 - Cost efficiency
Chapter 9 - Decision efficiency

There are no appendices in this chapter

Chapter 10 - The six capitals, innovation and transformation
Chapter 11 - Procurement - markets and direct procurement for customers
Chapter 12 - Resilience
Chapter 13 - Financeability risk and return
Chapter 14 - Water network plus price control
Chapter 15 - Wastewater network plus price control
Chapter 16 - Water resources price control
Chapter 17 - Bioresources price control
Chapter 18 - Residential retail price control
Chapter 19 - Appointee performance Commitments
Chapter 20 - Accounting for past delivery
Chapter 21 - Business retail price control
Documents supporting our PR19 plan
Data tables and models
Ofwat presentation